How to edit Service Orders

 
The Service Orders are used to schedule content based on the specific Commercial Contract. It enables, for instance, to schedule an advertising spot many times to different blocks during an interval of dates. All of this based on intelligent repetition rules, time windows, and avoiding to schedule in dates out of the range defined in the commercial contract.
 
When creating a Service Order, you must fill all the mandatory fields and click  to start scheduling the showings:
 
 
How to edit Service Orders
 
 
Once you finish your schedule of the service order, you will be able to insert automatically the events in the corresponding daily playlists. For more informatio, go to How to edit a playlist >> Automatic Ads Inserter
 
 
1

Calendar

1. Calendar
 
Use the calendar to navigate through it and select specific weeks to view their schedules
The current week will always be highlighted in green.
 
2

Name

2. Name
 
It is mandatory to introduce a name for the current Service Order.
 
3

Contract

3. Contract
 
The Contract name  is a fixed value inherit from the Commercial Contract related to the current Service Order.
 
 
4

Start / End Dates

4. Start / End Dates
 
These are the range of dates where you will be able to schedule content for the current Service Order. Upon changing these values, the calendar will be adapted to these values:
 
  • Start Date. Inherit from the related Commercial Contract. You cannot set a start date lower than the one specified in the related contract
  • End Date. Inherit from the related Commercial Contract. You cannot set an end date higher than the one specified in the related contract
     
     
    Once the Service Order is saved, you won't be able to change this information.
     
5

Channel

5. Channel
 
Select a Channel. You cannot use a channel out of the ones defined in the Commercial Contract. If the current contract associated to the Service Order just have one channel, this will be inherit automatically. If there are more than one channel in the contract, you can choose one of them.
 
 
 
Once the Service Order is saved, you won't be able to change this information.
 
6

Grid

6. Grid
 
When clicking the box you will be able to select a grid or template of a Main Subchannel that will be used as pattern for the scheduling.
You have to specify first a Channel to be able to select a grid.
 
 
1. Use the filters to restrict your search to name, dates, only templates, and click on
2. Select one of the grids/templates and click on
 
 
 
3. The selected grid / template will appear in the left panel:
 
 
4. When you save the Service Order, the corresponding blocks will appear in the central window:
 
 
 
Once the Service Order is saved, you won't be able to change this information.
 
7

Jingle Mode

7. Jingle Mode
If you are going to schedule Jingles, follow these steps:
 
1. Activate the "Jingle Mode" option
 
2. Select the productions from the catalog. In the dialog window, they will only appear the Content Types set as "Filling" type.
 
 
3. Click "Insert" to include the selected productions and keep selecting more, "Insert and close" to include the selected productions and close the window, or "Close" to close the window.
 
 
4. In the blocks, when scheduling Jingles, there will appear the option to select the productions that should be Pre-Roll and/or Post-Roll and the Price for each one, in that specific block and date/time. The Jingles will be linked to the specific block.
 
 
 
Once you finish your schedule of Jingles for the service order, you will be able to import  automatically the Jingles in the corresponding daily playlists of the Main subchannel.  The Jingles will be imported in the playlist, for that specific day.
 
For more information, go to How to edit a playlist >> Import Jingles
 
8

Productions

8. Productions
 
1. Click to select productions from the catalog to be included in the service order . (Only the Advertisements Content types will appear)
 
 
2. Click "Insert" to include the selected productions and keep selecting more, "Insert and close" to include the selected productions and close the window, or "Close" to close the window.
 
3. The related productions will appear in the left panel:
 
 
Once the Service Order is saved, you won't be able to change this information.
 
 
9

Time Windows

9. Time Windows
 
The Time Windows are used to restrict the schedule to specific intervals of time.
 
You can optionally select specific Time Windows that will be used to schedule content in the current Service Order. The available Time Windows are inherit from the related Commercial Contract. You cannot add more Time Windows than the available in the related contract.
 
 
 
Once the Service Order is saved, you won't be able to change this information.
For more information, go to Time Windows
 
10

Total Showings & Pricing

10. Total Showings & Pricing
 
As soon as we are scheduling showings in the current Service Order, this value will automatically indicate the number of scheduled showings and the total price.
 
11

Previous Week

11. Previous Week
 
Click to navigate through the scheduling of the previous weeks
 
12

Next Week

12. Next Week
 
Click to navigate through the scheduling of the next weeks
 
13

Zom In / Out

13. Zom In / Out
 
Use these buttons to zoom the grid in or out in intervals of 15 minutes, respectively.
 
14

Clone Week

14. Clone Week
 
Click on this button to clone the current week scheduling to the rest of available weeks of the Service Order
 
 
Upon clicking the system will replicate the scheduling to all the available weeks.
 
 
 
15

Save

15. Save
Once you inserted all the mandatory fields of the Service Order, click to enable the grid and to start scheduling, and to apply all the changes of the Service Order.
 
16

Report

16. Report
 
Click to generate an automatic report including all the information about the current Service Order and its individual scheduled showings, with the total amount information, comparing broadcasted vs scheduled.
 
 
 
  • Click on    to print the report
  • Click on to get the current real-time information of the report.
  • Click on   to go back to the Service Order.
     
17

Back to Contract

17. Back to Contract
 
Click to come back to the Commercial Contract. Make sure that you have saved all your changes.
 
18

Number of showings

18. Number of showings
Upon clicking on a block of the grid, introduce the number of showings to schedule for that specific day and time.
 
Once a block has scheduled showings this will be colored in blue (with the number of showings):
 
 
The "Total Showings" of the current Service Order will be updated.
 
19

Price per showing

19. Price per showing
 
Introduce (if applies) a price per showing.
 
The "Total Price" of the current Service Order will be updated.
 
From the Administration menu, in the Configuration section, you can set your regional currency. To do so, go to Administration >> Configuration
 
20

Save showings

20. Save showings
 
Click to save the showings for the specific block.
 
21

Delete showings

21. Delete showings
 
Click to delete the current showings for the specific block.
 

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